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10 Must-have Chatbot Features That Make Your Bot a Success Streamline HR operations like onboarding, training, and performance evaluations with chatbot automation. Engage customers personally through tailored messages, promote products, and collect valuable feedback. When the chatbot understands the user’s message, it gathers important information such as dates, times, locations, or geolocation from the message […]

NLP in SEO: What It Is & How to Use It to Optimize Your Content NLP allows you to perform a wide range of tasks such as classification, summarization, text-generation, translation and more. Deep 6 AI developed a platform that uses machine learning, NLP and AI to improve clinical trial processes. Healthcare professionals use the

What is automated customer service? A guide to success Automating certain processes improves efficiency of any customer service organization. In fact,  88% of customers expect automated self-service when they interact with a business. But not all customer service automation is created equal, and not every kind of customer belongs in an automated customer service flow.